Closing soon

05726Y0613-Hosted Predictive Dialer System (036282) - Lot : / Round : 1

Description: The Fire Department of New York intends to negotiate with Vanguard Direct, Inc. for five years of hosting, licensing, upgrades, maintenance, and technical support for the ARCS hosted predictive dialer system and mobile application. This is a sole-source request for information/expression of interest, and the posting states that Vanguard Direct is the authorized provider of the proprietary ARCS software. The opportunity was released on September 14, 2026, responses are due September 24, 2026 at 2:00 P.M., and no procurement award will result directly from the expression of interest.

Buyer: Fire Department City of New York (FDNY)
FireDepartment · NY, US
Released: Sep 14, 2026
Closes: Sep 24, 2026(4 days left)

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Key Contacts

Decision makers connected to this RFP from Fire Department City of New York (FDNY).

Kathleen KnuthAssistant Chief of EMS Operations

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Kevin BrennanAssistant Chief of Fire Operations

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John SarroccoAssistant Chief of Fire Operations

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Paul DeRocchisAssistant Commissioner, Bureau of Facilities Management

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