RFP Database

Find Help Desk Software RFPs and Bid Opportunities

Find open Help Desk Software RFPs from state agencies, local governments, school districts and higher ed institutions.

18 opportunities shown.

  1. IT Services (Request for Proposal)

    Provide services for help desk, maintenance and support of current hardware and software: remote monitoring; maintain and manage support contracts, renewals, and upgrades; and make recommendations and provide pricing for new equipment, software, upgrades when needed

  2. Mesa Consolidated Water Dist

    Special DistrictCA

    Information Technology (IT) Managed Services

    Mesa Water District is soliciting proposals for Information Technology (IT) Managed Services to modernize and operate its IT environment, including 24/7 monitoring, help desk, cybersecurity administration, cloud (Microsoft 365, Azure, AWS) and network support, and strategic IT advisory services.

  3. RFP 2026-009 IT Services

    The Danville Redevelopment & Housing Authority (DRHA) is soliciting proposals from qualified vendors to provide comprehensive Information Technology Services for the Authority's redevelopment, housing, and administrative operations.

  4. PennDOT Mainframe Services

    Seeks a service provider to provide a solution that supports all business processes including hosting, management, infrastructure support, disaster recovery and security compliance for existing ibm-compatible mainframe.

  5. BPA - IT and Telecom PSC 7E20

    The Naval Surface Warfare Center Indian Head Division (NSWC IHD), on behalf of the U.S. Department of Defense, is seeking to establish Blanket Purchase Agreements (BPAs) for IT and telecommunications services and standard commercial supplies under PSC 7E20 and NAICS 423430.

Recent buying indicators

Recent board meeting, budget, plan, and contract evidence, connected to the buyer and relevant decision-makers.

NTJul 22
Why now

- SolarWinds is proposed as the system to route facility maintenance requests through a single intake with triage and escalation. - A service request portal is proposed to ensure HR requests are submitted for correct ticket categorization. - ArcGIS Server end-of-life in July 2025 is cited, with a migration plan to supported Esri environments. - The Organizational Review projects 11 to 14 additional positions by 2030 to address growing workload pressures.

Meeting MentionPre-RFPDetected: Jul 22
Key Contacts · Verified by Starbridge
Stacey Lee Mahe
Chief Human Resources Officer
Stephen Van Dine
City Manager

Why now

- Monomoy Regional School District moved to Incident IQ to consolidate IT and facilities ticketing. - Incident IQ combines asset management and district event booking into one customizable workflow system. - The rollout customized onboarding and offboarding workflows across HR, technology, facilities, and staff.

Meeting MentionPre-RFPDetected: Jul 15
Key Contacts · Verified by Starbridge
Leah Tambolleo
Accountant/Assistant Treasurer
David Alexander
Assistant Principal
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