Naval Surface Warfare Center (NSWC)
FederalDC
Posted
Nov 21, 2023
Closes
Nov 11, 2028
BPA - IT and Telecom PSC 7E20
IT and telecom - end user: help desk; workspace, print, productivity tool (HW/Perpetual SW).
RFP Database
Find Help Desk Software RFPs and Bid Opportunities
Find open Help Desk Software RFPs from state agencies, local governments, school districts and higher ed institutions.
10 opportunities shown.
Posted
Aug 31, 2026
ClosesSep 30, 2026
RFI: Air Force Enterprise Rapid Operations Support (AEROS)
This active Sources Sought (Updated) notice concerns AFLCMC C3M OL-2's planned contract for non-personal commercial services supporting the AFTRANS enterprise functional help desk and technical operations help desk services.
CityVT
Posted
-
ClosesOct 16, 2026
Request for Proposal: IT Services Grand Isle, Vermont
The Town of Grand Isle, Vermont is seeking proposals for professional IT managed services, including network support, 24/7 monitoring, security, hardware maintenance, software updates, troubleshooting, backup/disaster recovery, help desk support, and special project consulting for a three-year period.
Texas Higher Education Coordinating Board
State AgencyTX
Posted
Sep 10, 2026
ClosesSep 24, 2026
Advise Tx Hybrid Program: College Advising GRACE Services and Case Management
The Texas Higher Education Coordinating Board is seeking a vendor to provide maintenance and support services for the Aribot chatbot and associated GRACE custom web application used by the AdviseTX tools.
Texas Higher Education Coordinating Board
State AgencyTX
Posted
Sep 10, 2026
ClosesSep 24, 2026
Advise Tx Hybrid Program: College Advising GRACE Services and Case Management RFP
The Texas Higher Education Coordinating Board is seeking a vendor to provide maintenance and support services for the Aribot chatbot and associated GRACE custom web application used by the AdviseTX tools.
Virginia Department of Medical Assistance Services
State AgencyVA
Posted
Feb 5, 2026
ClosesDec 31, 2026
Provider Services Solution (PRSS)
The Virginia Department of Medical Assistance Services (DMAS) issued a Future Procurement (FPR) to acquire a Provider Services Solution to manage provider enrollment, credentialing, and help desk services.
Texas Department of Information Resources
State AgencyTX
Posted
Sep 1, 2026
ClosesOct 20, 2026
End-User IT Outsourcing Services RFP
The Texas Department of Information Resources is soliciting responses for End-User IT Outsourcing Services for DIR Customers through its Cooperative Contracts Program.
Texas Department of Information Resources
State AgencyTX
Posted
Sep 1, 2026
ClosesOct 20, 2026
End-User IT Outsourcing Services
The Texas Department of Information Resources is soliciting responses for End-User IT Outsourcing Services for DIR Customers through its Cooperative Contracts Program.
South Carolina Division of Procurement Services
State AgencySC
Posted
-
ClosesDec 27, 2028
STC - HP - POLY VIDEO CONFERENCING EQUIP
The State of South Carolina (via the State Fiscal Accountability Authority's Division of Procurement Services) is soliciting bids for a statewide term contract to provide HP-Poly video conferencing equipment, audio systems, services, and support packages at fixed discounted prices.
Naval District Washington Fire & EMS
Fire DepartmentMD
Posted
Jan 7, 2026
ClosesNov 10, 2028
BPA - IT and Telecom PSC 7E20
The Naval Surface Warfare Center Indian Head Division (NSWC IHD), on behalf of the U.S. Department of Defense, is seeking to establish Blanket Purchase Agreements (BPAs) for IT and telecommunications services and standard commercial supplies under PSC 7E20 and NAICS 423430.
Recent buying indicators
What Help Desk Software buyers are planning now
Recent board meeting, budget, plan, and contract evidence, connected to the buyer and relevant decision-makers.
Why now
This document is an Order Form from Salesforce, Inc. for Marketing Cloud and related services provided to the University of Maryland, Baltimore County - Undergrad Admissions. The contract is effective from September 1, 2026, to August 31, 2027, with a total value of USD 183,821.29. Services include Marketing Cloud Engagement, SMS/MMS, Additional Business Units, Contacts, SSL Certificates, Advertising Professional, and a Premier Success Plan. The agreement references an existing Master Services Agreement and details product-specific terms and usage.
Contract ExpiringPre-RFPDetected: Sep 1
Key Contacts · Verified by Starbridge
Tiffany E Shorter
Academic Affairs Manager
Ed Devine
Admissions Coordinator
ABAug 26
Why now
- Motorola Service Desk provides telephone and portal intake for incident reporting and service requests. - Client Service Portal availability target is 99.9% uptime with 24/7 portal access for ticket tracking. - Service Level Requirements include 80% email response within 4 hours and 98% within 24 hours.
Meeting MentionPre-RFPDetected: Aug 26
Key Contacts · Verified by Starbridge
Rob Klatt
Agricultural Fieldman
Cara McKenzie
Assistant Director of Operations
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