United States Holocaust Memorial Museum

United States Holocaust Memorial Museum

Close: Jun 18, 2026

The Contractor shall provide monitoring, incident management, problem management, change management, and IT operations. The Contractor shall perform all tasks and deliverables under the direction of the Museum Technical Monitor(s), providing monitoring, incident management, problem management. The Contractor shall perform the following: Manage availability, capacity, environmental, and performance events. Provide real-time incident detection, classification, notification, and tracking. Provide problem detection, classification, notification, and tracking. Conduct incident and problem investigation, diagnosis, resolution, and recovery. Provide service trend reports and proactive recommendations based on service health. Manage configuration events. Manage the change management process. Execute patch management to keep systems current on security and functional baselines. Own, track, and communicate with third-party providers to restore service and identify root cause. Align with Museum change management processes for significant upgrades and consult vendors as required. See attached file.

United States Holocaust Memorial Museum

Close: May 11, 2026

Requires a contractor to provide all labor, materials, and equipment for the testing and maintenance of facility generators.

United States Holocaust Memorial Museum

Close: Jan 1, 2026

To understand the marketplace for conducting a nationwide study of American teens’ knowledge and understanding of the Holocaust, their encounters with it and their attitudes and perceptions toward it.