South Carolina Department of Consumer Affairs

The Commission discussed several departmental updates, including the status of the FY27 budget request and various pieces of pending legislation related to financial and consumer protections. Administrative services reported on revenue and budget balances. Advocacy reported on ongoing rulemaking and rate cases involving utilities and insurance. The Consumer Services and Identity Theft units presented statistics on complaint volumes, categories, and resolution timelines. The Licensing and Enforcement division provided updates on investigator activities, pending litigation, and security breach notices. Finally, Public Information shared details on recent cryptocurrency outreach initiatives, media engagement, and social media metrics.

The agenda for the meeting includes a welcome session with the introduction of new members, followed by division reports, an administrator's report, and a section for new business and announcements.

The agenda focuses on the review of commission policy and progress reports from various departments, including Administrative Services, Advocacy, Consumer Services, IDTU, Enforcement/Legal, and Public Information and Education.

The Commission received updates on FY27 budget preparation, ongoing legislative discussions including high-cost home loans, cryptocurrency ATMs, and partnerships for a 2-1-1 program. Progress reports were provided by the Consumer Services division regarding complaint statistics, the Identity Theft Unit on scam reports and outreach, Administrative Services on revenue and budget status, Advocacy on rulemaking and rate cases, Licensing and Enforcement on litigation and security breach notices, and Public Information on media engagement and community events.

The meeting agenda includes a discussion on Commission policy and the review of various progress reports from the Administrative Services, Advocacy, Consumer Services, IDTU, and Enforcement/Legal departments.