Summary
Seeking a commercially available off-the-shelf online system with web-facing interface for external users. The comprehensive system, will be used for preparing, conducting, working, tracking, and reporting investigative activities and for intake, working, tracking, and reporting of complaints, identity theft reports, and scam reports. The system will consist of three modules: Investigator, Complaints- ID Theft- Scams, and Phone/ Walk-Ins. The ideal system must be robust, able to interface via API with our existing licensing system, and have a web-facing interface for external users submitting consumer complaints and reports.