Rochester Genesee Regional Transportation Authority

The committee discussed the results of the 2025 Board Retreat evaluation and reviewed the questionnaire used for the annual Board self-assessment, noting that the existing tool remains effective. Suggestions were gathered for the 2026 Board Retreat agenda, focusing on key performance indicators, fiscal updates, and various operational initiatives such as a light-duty program for workers' compensation, union negotiations, and safety improvements. The committee performed a review of seven board policies and recommended their approval without changes to the full Board. Additionally, a potential conflict of interest regarding a joint service agreement with Livingston County was discussed, and recommendations were formulated to present to the full Board of Commissioners.

The meeting focused on several key items including the presentation and acceptance of the CEO and Financial reports, the approval of the 2018-21 Comprehensive Strategic Plan, and the 2018-19 Financial Plan. Additionally, the Board awarded a five-year contract to Nova Bus for the purchase of heavy-duty, low-floor, diesel-powered buses, and endorsed the FFY 2018 Program of Projects for the urbanized area, authorizing the submission of grant applications to federal and state transportation departments.

This Comprehensive Strategic Plan for the Rochester Genesee Regional Transportation Authority (RGRTA) outlines a future-focused approach for 2022-2025, adapting to new realities post-COVID-19 and integrating redesigned transit systems. The plan is guided by six interdependent strategies: ensuring financial sustainability, engaging employees through the 'RTS Way', enhancing customer experience and delivering safe, quality service, providing innovative transportation solutions, demonstrating climate leadership, and maximizing community impact and value. It aims to deliver vital, safe, and sustainable transportation services that connect the community and improve the quality of life across its service area.

The Rochester Genesee Regional Transportation Authority's 2011-2012 Comprehensive Plan outlines a strategic roadmap focused on four key pillars: Long-Term Financial Sustainability, Excellence in Customer Service, Commitment to Quality, and Employee Success. The plan aims to reduce reliance on public subsidies, maintain current fare structures, and enhance customer experience through improved on-time performance, bus cleanliness, and technology investments. It also addresses infrastructure development and workforce engagement, aiming for sustained success through fiscal year 2014-15.

The Reimagine RTS Service Plan outlines a significant transformation for the public transportation system in Rochester and Monroe County. The plan focuses on four key pillars: frequency, reliability, accessibility, and innovation. Frequency includes 10 routes operating every 15 minutes and 20 routes every 30 minutes, reducing the need for schedules. Reliability ensures all routes run seven days a week with consistent service. Accessibility is enhanced with 90% more service hours, broader access in community mobility zones, and full paratransit trip completion. Innovation features include online/app/phone scheduling for on-demand trips, mobile ticketing, real-time information, and online paratransit ride scheduling with bus tracking. The redesigned system, set to launch on June 29, 2020, aims to deliver a superior public transit experience.