Montana Department of Administration

This document outlines the Montana State Government's IT Integration Strategy, initiated by an Executive Order. The primary objective is to transform technology services across state agencies by transitioning from a decentralized environment to an integrated model, aiming to enhance efficiency, strengthen cybersecurity, and improve digital service delivery. Key strategic themes include promoting digitization, reducing technical debt through cloud-based solutions, and adopting a business consultant approach. The strategy focuses on improving customer experience, maximizing financial returns on technology investments, optimizing internal product lifecycle management and data foundations, embedding security stewardship, and building organizational capacity through proactive partnerships and fostering a culture of ownership.

The board discussed the ongoing Governor-directed IT integration, aiming to transition from a decentralized to a centralized enterprise IT model in the Executive Branch. Key agenda items included reviews of state IT strategy, SITSD program increment planning, and an overview of enterprise IT financial workgroup activities. Extensive updates were provided on security operations, including phishing and malware incident handling, compliance efforts, and the maturation of IT service desk operations. Additionally, the board reviewed progress on digital infrastructure projects, artificial intelligence training initiatives, and improvements to the enterprise platform through ServiceNow integration.

This document details the Long-Range Information Technology Program, outlining planned IT investments and projects across various state agencies for the 2023 and 2025 legislative sessions. The program focuses on key areas such as cybersecurity enhancements, modernization of legacy systems, improved data management, and expansion of citizen services and accessibility. The initiative aims to improve operational efficiency, enhance public access to government services, and establish modern technological foundations.

The meeting included discussions on the 2027B Budget and Rates, an update on House Bill 10, Proven Optics, a P-card review, the Clio Contract, and general contract updates. There was also a standing report from the State IT Esri Contract Subgroup, a member forum, and discussion of future agenda topics such as budget cuts, a Proven Optics demo, quarterly reporting, and Pro Cards and Travel in SABHRS.

The Information Technology Board (ITB) quarterly report includes several key updates and initiatives. The report covers the approval of the March 20, 2025 minutes, an operational overview, and discussions on future priorities and public comments. It also includes a Department of Labor report on facial recognition, an operational overview, program increment (PI) planning, and updates from the Enterprise IT Financial Workgroup. Additionally, the report features executive summary overviews from various SITSD departments, including technology, security, operations, innovation and transformation, and digital infrastructure. The report also touches on legislative finance committee reports, IT procurement requests, and a project portfolio summary.