Hydro-Québec

This strategic plan outlines Hydro-Québec's direction from 2020 to 2024. It aims to position the organization as a leader in the energy transition by electrifying Québec and fostering clean energy development. Key priorities include seizing growth opportunities within and beyond Québec, cultivating a strong customer-centric and occupational health and safety culture, and continuously enhancing operating performance to achieve objectives such as reducing GHG emissions, stimulating economic development, improving customer experience, and increasing net income.

This document is a follow-up report to Hydro-Québec's Strategic Plan 2004-2008, detailing progress and results across its divisions. Key objectives include increasing electricity generating capability, enhancing profitability, and ensuring operational reliability and quality within Hydro-Québec Production. For Hydro-Québec TransÉnergie, the focus is on offering reliable transmission service, maintaining system reliability, and ensuring profitability. Hydro-Québec Distribution aims to secure an adequate and diversified electricity supply, lead in energy efficiency, provide excellent customer service, and achieve authorized rates of return. The report evaluates completed activities and outcomes against the approved objectives of the original plan.

This Strategic Plan outlines Hydro-Québec's direction from 2004 to 2008, aiming to become a world leader in energy by developing its expertise for the benefit of customers, employees, and shareholders. The plan focuses on consolidating progress in three major goals: maintaining quality customer service, creating value for the shareholder and Québec society, and increasing electricity generating capability. Key strategic areas include enhancing customer service quality, fostering employee motivation and expertise, promoting sustainable development, and improving organizational efficiency. Specific objectives span increasing generating capability and profitability for Hydro-Québec Production, ensuring reliable and profitable transmission services for Hydro-Québec TransÉnergie, securing adequate and diversified electricity supply while emphasizing energy efficiency for Hydro-Québec Distribution, and maximizing the value and strategic spinoffs of technology investments through Hydro-Québec CapiTech and IndusTech.

This Strategic Plan outlines Hydro-Québec's direction for 2009 to 2013, emphasizing a commitment to energy efficiency, renewable energies, and technological innovation. Key strategic priorities include increasing hydroelectric generating capacity, expanding electricity exports, and enhancing the performance of its Production, TransÉnergie, and Distribution divisions. The plan also focuses on improving customer service quality, meeting electricity needs flexibly, and actively contributing to transportation electrification and sustainable development initiatives, with a goal of achieving 8 TWh in energy savings by 2013.

This strategic plan outlines a vision for clean energy and a mission to deliver reliable electric power and high-quality services, contributing to Québec's collective wealth and a low-carbon economy. Key strategies include electrifying Québec and leading the energy transition, seizing growth opportunities domestically and internationally, fostering a culture focused on customers and occupational health and safety, and continuously improving operating performance. The plan aims to reduce GHG emissions, power economic development in Québec, achieve benchmark customer experience, and increase net income.