Hillsborough Area Regional Transit Authority

The committee meeting addressed several action items concerning fleet maintenance and operations, including the procurement of diesel exhaust fluid, engine oil, coolant, and the acquisition of 33 new compressed natural gas heavy-duty transit buses. Additionally, an informational presentation was delivered regarding the outreach results for the transit development plan major update. The meeting also included reports on several sole-source procurement awards for proprietary components and software licensing required for fleet maintenance and security systems.

The board discussed public comments regarding the need for youth-based programs and transit accessibility in underserved areas, as well as employee concerns regarding termination and disciplinary policies. Key actions included the approval of a consent agenda and the approval of the proposed program of projects for fiscal year 2026, which authorizes the chief executive officer to apply for and accept federal transit administration funding.

The board discussed a contract extension for the Bernie car, which was delayed to next month. Marketing services were reported, highlighting Earth Month engagement, safety campaigns regarding streetcar track safety, and ongoing event support for concerts and sporting events. Streetcar performance metrics for April 2026 were reviewed, covering missed trips, on-time performance, and recent accidents. Additionally, the board addressed the naming rights agreement for the TICO streetcar system, with legal counsel noting that the naming rights are held between TICO and Tampa Historic Streetcar, Inc. Safety and security updates were provided, including a successful FDOT quarterly site visit, and the city's financial statements for the period ending April 30, 2026, were included for review.

The committee meeting included introductions of new members and a presentation regarding the performance metrics for HART paratransit services. The discussion covered eligibility and application intake volume, customer service call center performance, and year-over-year trip volume trends. The presentation also provided an analysis of on-time performance for both pickups and drop-offs, ride times, and a comparison of travel times between fixed-route bus service and the paratransit program. The committee members inquired about trends in increased ridership and the application process for individuals with disabilities.

The subcommittee focused on reviewing a draft presentation intended for the HART Board of Directors. Key discussion points included defining the subcommittee’s role, purpose, and impact, as well as refining the presentation content. There was a discussion on the importance of including visual representations of service animals and white cane usage during travel to enhance awareness and improve interactions between staff and riders. Committee members emphasized the need to specify the types of training provided by the subcommittee and to highlight the positive outcomes and actions taken by HART as a result of feedback received from the committee.