Discover opportunities months before the RFP drops
Learn more →General Manager, Customer Information, Communications
Work Email
Direct Phone
Employing Organization
Board meetings and strategic plans from Tony Coppoletta's organization
The committee meeting agenda covers several key operational and programmatic topics, including a review of the customer concern process, an update from the innovation studio, and an overview of the camera enforcement pilot. Additionally, the committee will receive a report from the wayfinding subcommittee and a facilitator report, followed by standard new and old business discussions.
The committee reviewed several ordinances regarding a co-promotional agreement with the City of Chicago, a new advertising policy for agency property, a co-promotional trade agreement with the Department of Cultural Affairs and Special Events, and multiple intergovernmental agreements with the Department of Transportation for infrastructure and land management. Furthermore, the committee evaluated an ordinance for a bundled fare product with Divvy, a transition to existing performance evaluation practices, and various purchase and sales award recommendations, including the procurement of police vehicles and maintenance services for the system-wide CCTV video system.
The committee reviewed and approved two invoices for legal and professional services rendered in January 2026, specifically for Burke, Warren, MacKay & Serritella and Marquette Associates.
The committee reviewed an ordinance regarding the implementation of an extension for bus route #10, the establishment of yearlong bus service, and the official renaming of the route to #10 Obama Presidential Center/Museum of Science & Industry Express.
The meeting included a review of the December 2025 hardship report for both the 457 Plan and the 401k Plan, detailing transactions, approvals, payouts, and pending items. Old business included a report on participant outstanding loans for December 2025 for both plans, and a participant activity report summarizing one-on-one and group meetings from December 2025. In new business, there was a request for a follow-up meeting regarding proposed enhancements from Empower, specifically managed accounts and QDRO processing services. Additionally, the committee approved an off-cycle fund menu update, replacing the Victory Sycamore Established Value Fund with the Invesco Value Opportunities Fund due to poor performance, and approved mapping the Alger Focus Equity Z fund to the Alger Focus Equity Series CIT Class R1 for better economics. Finally, two invoices for December 2025 services were approved under General Administration.
Extracted from official board minutes, strategic plans, and video transcripts.
Decision makers at Chicago Transit Authority
Enrich your entire CRM with verified emails, phone numbers, and buyer intelligence for every account in your TAM.
Keep data fresh automatically
What makes us different
Veronica Alanis
Chief Operating Officer
Key decision makers in the same organization