Cross-Connection Program Manager at Toho Water Authority
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A capital improvement project for Toho Water to expand the Parkway Water Reuse Facility, increasing reclaimed water capacity from 1.5 to 3.5 million gallons per day. The project aims to provide more high-quality reclaimed water for irrigation, conservation efforts, and community benefit, with construction expected from January 2027 through October 2030.
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This strategic plan outlines the goals for Toho Special District for Fiscal Year 2027 across several key areas. The plan focuses on understanding and meeting customer demands, maintaining and optimizing water, sewer, and reclaimed water infrastructure, and ensuring compliance with environmental regulations. Key priorities include improving infrastructure project planning and delivery, enhancing water supply management, ensuring financial stability through transparent reporting and sustainable rates, and leveraging technology for improved data management and customer experience. Additionally, the plan emphasizes community engagement, effective internal communication, and robust workforce development and leadership continuity.
The Toho Strategic Plan is designed to guide the organization over the next two fiscal years, emphasizing a commitment to clarity, focus, and purposeful direction to elevate results and deliver on its promise, principles, and priorities. The plan focuses on achieving intentional growth through operational excellence, balancing expansion with consistent customer satisfaction and financial stability. Key strategic goals include ensuring on-time and value-driven infrastructure, optimizing internal processes and decision-making, and fostering organizational and employee alignment through leadership development, safety culture enhancement, and succession planning. The ultimate aim is to scale responsibly while enhancing quality, accountability, and service excellence, transforming strategy into measurable results.
A multi-phase capital improvement plan for Toho Water focusing on the expansion of the Harmony Water Reclamation Facility, with construction beginning in 2027 and scheduled completion in September 2028. The project increases reclaimed water treatment capacity from 750,000 to 1.2 million gallons per day, including pretreatment, aeration, clarification, reuse storage, and pumping improvements.
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