Robin Krok

The meeting included a review of athletic field updates, including the status of the turf installation and track construction. The board discussed safety recognitions, specifically the receipt of the American Public Power Association Gold Award, and received an operational report on gas service reliability and emergency response times. Additionally, the board reviewed the energy supply status, including storage levels, market trends affecting natural gas and electricity pricing, and the current hedging position for future energy requirements.

The board meeting included a retirement recognition for a long-serving commissioner, featuring the presentation of citations from the Mayor, the Massachusetts Senate, and the Massachusetts House of Representatives. Other business included a review of customer compliments and concerns, and a detailed end-of-year sales presentation focused on Whip City Fiber’s growth, commercial account acquisition, and fiber network expansion initiatives into partner communities. The board also addressed data integrity projects, specifically the cleaning of address databases and the prioritization of multi-dwelling unit build-outs based on feasibility and interest.

The Board discussed preparedness for forecasted high winds and power outages, including staffing plans and recent repair efforts. They reviewed a community survey initiative regarding gas awareness, communications regarding various sponsorships and community outreach activities, the sunsetting of the B-Green electronic funds transfer program for commercial accounts, and an update on the progress of the high school athletic field construction project. Additionally, the Board reviewed quarterly gas and electric rate comparisons, highlighting their competitive pricing compared to state averages.

The meeting included a safety brief, public participation featuring a historical presentation on gas and electric operations, and a discussion on Open Meeting Law. The board also addressed subcommittee assignments and elected a new member to the OPEB trust fund board. Customer compliments were acknowledged, and a report was provided regarding the end of the collection moratorium, the implementation of text message notifications for overdue accounts, and the status of assistance programs. Additionally, the board received an update on the status of a manufactured gas plant remediation site.

The meeting commenced with roll call and the pledge of allegiance. Key discussions included approving the minutes from the February 4th regular session. Communications from the chair addressed the absence of Commissioner Parks due to illness, guidance on open meeting laws, and deferring subcommittee assignment review to the next month. Communications received highlighted multiple customer compliments for staff members across gas and electric, IT support, and gas distribution maintenance crews, including specific recognition for addressing a prolonged gas leak incident at 128 Butnham Drive. Reports covered the annual street lighting status, noting a high failure rate for 34 watt General Electric LEDs and associated replacement costs, alongside plans to amortize these costs with the city. The annual outage report indicated compliance with utility standard metrics despite significant storm and vegetation-related outages. The energy supply outlook discussed volatile natural gas prices influenced by geopolitical risk, high LNG feed gas demand, and strong production levels, while noting milder upcoming weather forecasts. Finally, the supply cost and revenue report for January showed a positive result, driven by strong December cold usage influencing January sales, contrasting with supply costs that were significantly lower than anticipated due to milder January weather followed by an end-of-month storm.