L'Agence Ontarienne Des Eaux Strategic Plan 2017-2019
This strategic plan for L'Agence Ontarienne Des Eaux (AOE) outlines its direction from 2017 to 2019, building on growth strategies to achieve four core objectives: providing comprehensive client solutions, enhancing productivity and efficiency, delivering value to communities and the province, and supporting its employees. Key initiatives include maintaining client satisfaction, ensuring regulatory compliance, delivering safe drinking water, environmental protection (including the Great Lakes), reducing operational costs, and fostering innovation. The plan aims to strengthen AOE's role as a 'global solutions provider' in water and wastewater management, while addressing critical provincial priorities like climate change adaptation, First Nations water security, and public water education.