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Norma Santoyo - verified email & phone - assistant city manager at City of Reno (NV) | Gov Contact | Starbridge | Starbridge
Buyers/City of Reno/Norma Santoyo
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Norma Santoyo

assistant city manager

Direct Phone

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OverviewOrganizationMentionsColleagues

Employing Organization

City of Reno

NV

Meeting Mentions

Board meetings and strategic plans from Norma Santoyo's organization

Jan 1, 2026·Strategic Plan

City Of Reno Strategic Plan 2026-2029

Strategic

This strategic plan for the City of Reno is designed to create a community residents are proud to call home, envisioning a thriving urban center recognized for its world-class colleges, vibrant culture, diverse outdoor activities, and innovative industries. The plan prioritizes seven key areas, with a concentrated 36-month strategic focus on Fiscal Stewardship, Legal Obligations, Safe Community, Well-Maintained City Infrastructure, and Access to Natural Spaces. It also addresses Quality of Life and Government Effectiveness, aiming to strengthen foundational operations, enhance service delivery, and achieve long-term community outcomes.

Oct 29, 2025·Board Meeting

City of Reno Strategic Planning Workshop

Board

The workshop focused on summarizing insights from the past few months and building consensus around Reno's strategic focus areas. Key discussion points included core service delivery, financial stewardship, regional collaboration, economic volatility, growth pressures, and the need for a shared framework to guide decisions and allocate resources. The plan prioritizes limited resources, aligns city operations with council policy, improves decision-making and accountability, and encourages innovation and continuous improvement.

May 21, 2025·Board Meeting

Reno City Council Staff Report

Board

The Reno City Council meeting discussed the annual assessment process for the Downtown Reno Business Improvement District (BID). The council addressed objections from the public hearing, confirmed the FY26 assessment roll and the estimated project cost. They also authorized the recordation of the assessed properties with the Washoe County Recorder. The council considered hardship applications, which could alter the total BID Assessment for FY26.

May 21, 2025·Board Meeting

Reno City Council Meeting Agenda

Board

The Reno City Council meeting addresses the finalization of the annual assessment process for the Downtown Reno Business Improvement District (BID). Key discussion points include resolving objections from the public hearing, confirming the FY26 assessment roll and estimated project cost, and authorizing the recordation of assessed properties. The council will also consider hardship applications that could alter the total BID Assessment for FY26.

Feb 26, 2020·Strategic Plan

City of Reno Strategic Plan 2022-2025

Strategic

The 2022-2025 Strategic Plan for the City of Reno focuses on fiscal sustainability, public safety, economic opportunity, addressing homelessness and affordable housing, economic and community development, infrastructure, climate change, environmental sustainability, arts, parks, historical resources, and governance and organizational effectiveness. The plan aims to promote financial stability, enhance public safety, increase economic opportunities, address homelessness, support affordable housing, achieve sustainable development, improve infrastructure, protect the environment, enhance community living experiences, and ensure effective governance.

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Extracted from official board minutes, strategic plans, and video transcripts.

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Corey A. Solferino

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Wayne Yarbrough

Acting Chief of Professional Staff

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Daniel Gleich

Aquatics/Athletics Recreation Manager

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JW Hodge

assistant city manager

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