Aug 14, 2026BoardMeeting
BoardNppd Board Of Directors Board Meeting
The board meeting focused on the presentation of the annual reputation survey, which analyzed customer engagement, satisfaction, and trust across multiple stakeholder groups. Discussion points included the performance metrics of the organization compared against regional utility providers, the results of surveys regarding retail and residential satisfaction, and an overview of current employee engagement scores. The board also addressed concerns regarding energy affordability and the potential impact of future rate structures on customer perception.