Utah Department of Government Operations Strategic Plan 2027-2028
The strategic plan for the Utah Department of Government Operations is structured around four core pillars. It aims to cultivate a culture of complete accountability and end-to-end ownership, supported by clear roles, decentralized decision-making, and a 'fail forward' mindset, integrated with a unified data approach. The plan also prioritizes inclusive and proactive communication, shifting from decree-based directives to collaborative engagement with comprehensive plans and feedback mechanisms. Furthermore, it emphasizes embracing innovative technology, particularly artificial intelligence, to enhance service delivery, modernize systems, and foster an experimental environment. Lastly, the plan seeks to operate as a unified center of excellence by consolidating redundant functions, facilitating expertise exchange, streamlining multi-division services, and continuously supporting departmental financial consolidation.