Water Billing and Customer Service Support (Request for Proposal)
Posted
Sep 18, 2026
Oct 22, 2026
Bill water customers in accordance with meter reads and usage of water rates as well as perform customer service support functions.
Track open bid opportunities, contracts, public meetings, and key contacts for City of Menlo Park.
Active opportunities open for bidding
Posted
Sep 18, 2026
Oct 22, 2026
Bill water customers in accordance with meter reads and usage of water rates as well as perform customer service support functions.
Key metrics and characteristics
Census ID
Government ID for mapping buyers across datasets.
161264
Employee FTE
Full-time equivalent employees.
293
Population
Population size to gauge opportunity scale.
32,713
Procurement Hell Score
How easy their procurement process is to navigate. Lower is better.
59 / 100
Propensity to Spend
How likely this buyer is to spend on new technology based on operating budget trends.
AI Adoption Score
How likely this buyer is to adopt new AI technologies.
Startup Friendliness
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Latest Budget Year
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Operating Budget
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Procurement Hell Score
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Quick Decision Flow
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Cooperatives
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This Professional Services Agreement is between the City of Menlo Park and TrueComp for financial forecasting and reporting services. TrueComp will provide labor costing, pension, forecasting modules, and GASB 68, 75, and 101 reports. The agreement has a maximum compensation of $42,386 and is effective from July 1, 2025, to June 30, 2026. It outlines the scope of work, compensation, schedule, insurance, and dispute resolution terms.
This Professional Services Agreement between the City of Menlo Park and GovInvest Inc., effective July 5, 2023, and extending through June 30, 2026, outlines the provision of professional services for annual Government Accounting Standards Board (GASB) 75 and GASB 68 valuations, as well as a 3-month labor and pension module extension. The contract specifies an all-inclusive fee not to exceed $15,400, covering detailed services listed in Exhibit A-1, which include GASB 75 Valuation ($4,000), GASB 68 Accounting Valuation ($800), and GASB 68 Journal Entry and Disclosure Production (Year One: $500).
This Professional Services Agreement is between the City of Menlo Park and GovInvest for the provision of services including a labor costing module, pension module, and GASB full valuation report. The agreement specifies a scope of work, compensation not to exceed $20,800, and a term from July 1, 2024, to June 30, 2025. It also includes standard contractual terms such as payment terms, insurance requirements, termination clauses, and dispute resolution procedures.
This Professional Services Agreement is between the City of Menlo Park and GovInvest Inc. for accounting services. The agreement, effective from August 1, 2023, to December 31, 2023, specifies an all-inclusive fee not to exceed $850. GovInvest Inc. will provide consultant services including determining leave time costs, available leave time balances, compensated absence liability, and allocating these liabilities.
Board meetings and strategic plans from City of Menlo Park
The commission discussed the 2026-2027 work plan and Assembly Bill 382, which mandates the standardization of speed limits in school zones throughout California. The discussion explored the benefits of complying with these standards ahead of the required timeframe, potential funding strategies for new signage, and the importance of visual cues to improve traffic safety near schools.
The City Council meeting included a closed session regarding anticipated and existing litigation and labor negotiations. The council adopted a resolution to make the Coleman Avenue Pilot project permanent and approved a successor labor agreement with the Service Employees International Union, Local 521, alongside an amendment to the salary schedule. Additionally, the council approved annual work plans for several advisory commissions, authorized a single-source agreement with Axon Enterprise for public safety technology, and issued proclamations for the 25th anniversary of September 11, Constitution Week, National Service Dog Month, and National Preparedness Month.
Public-sector contacts connected to City of Menlo Park.
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The Housing Commission meeting focused on several key agenda items, including the review and approval of a below market rate (BMR) housing agreement for a proposed residential and commercial building at 800 Oak Grove Avenue. The discussion included the nature of the BMR units, the calculation of in-lieu fees for fractional requirements, and confirmation of tree removal permits and replacement plans. Additionally, the commission received a presentation on proposed draft guidelines and a framework for new rental and legal assistance programs, which were identified as priorities following the adoption of the city's anti-displacement plan.
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