Workplace Employee Engagement Survey Solution and Services

Description: The RFP is an invitation to submit offers for the provision of Workplace Employee Engagement Survey Solution and Services, as further described herein. Western is seeking a qualified provider to supply and implement a research-based employee engagement survey solution and associated services for faculty and staff. The solution must support a comprehensive employee engagement survey every two to three years, supplemented by pulse and targeted surveys throughout the year. The successful Proponent will deliver a secure, cloud-based platform that enables Western’s Human Resources (HR) to administer surveys efficiently and enables leaders to access relevant results, understand engagement drivers, compare trends and benchmarks, and develop and monitor action plans. The solution must include validated survey instruments, role-based dashboards and reporting, historical trend analysis, relevant benchmarking, and responsible AI-supported analytics, recommendations and coaching. The successful Proponent will also deliver implementation, integration, training, stakeholder enablement, ongoing technical support and platform maintenance. The solution must protect employee confidentiality, support the Western’s organizational structure, and integrate with Oracle PeopleSoft to facilitate the secure exchange of employee and organizational data. Interested Proponents should download the complete RFP for the full deliverables.