SUPPORT SERVICES FOR WHEEL-TRANS ELIGIBILITY REQUEST FOR PROPOSAL NO. P34BH26524

Description: This is a formal Request for Proposal (P34BH26524) from the Toronto Transit Commission (TTC) seeking a qualified supplier to act as the Eligibility Appeals Panel Company for Wheel-Trans Customer Eligibility appeals. The TTC's Wheel-Trans program is the city's accessible transit service for customers whose disabilities prevent them from using the conventional TTC system for some or all trips. The contract covers the operation of an independent appeal process for Wheel-Trans eligibility determinations and is being procured through TTC's public-sector notice portal MERX with bid documents distributed via Bonfire.