Summary
The State of Illinois, acting through the Chief Procurement Office for General Services (CPO-GS), issued this solicitation on behalf of the Illinois Department of Innovation and Technology (DoIT) for the ServiceNow Software as a Service Subscription Renewal. The procurement seeks bids from authorized ServiceNow resellers to provide licensing, support, and subscription services for the state's existing ServiceNow platform. Pricing for any renewal year will be calculated using the Consumer Price Index for Urban Wage Earners and Clerical Workers (CPI-W) for Houston, Texas, averaged over six twelve-month periods preceding the contract's expiration.