Summary
Henrico County Government is seeking a qualified firm to provide Third Party Administrator (TPA) services for the comprehensive administration, processing, management, and resolution of workers' compensation claims for county employees. The contractor will manage claim intake, investigation, medical bill review, benefits administration, and settlement negotiations in compliance with the Virginia Workers' Compensation Act. The scope also includes transitioning outstanding claims from the current TPA, delivering regular performance and cost-analysis reports, and providing a dedicated team with expertise in claims management and risk mitigation.