Hudson County Community College ("HCCC" or "College") hereby seeks proposals from qualified vendors for: Employees Supplemental Insurance Products.
Objective: The objective of this RFP is to seek qualified and experienced providers for supplemental insurance plans not being offered for approximately 415 full time faculty and staff of Hudson County Community College. Some examples of needed supplemental insurance plans include but are not limited to: cancer indemnity insurance, term life insurance, critical care and recovery insurance, accident indemnity insurance, hospital confinement indemnity insurance, disability insurance, pet insurance, and funeral costs.
The requested services must include:
1. Eligibility calculations and maintenance, including administration of eligibility rules, making current and required changes to the eligibility files, providing premium reports, providing eligibility information reports and updates, and related reporting.
2. Call center services for members, including enrollment support and assistance, coverage verification, answering questions, resolution of problems, and related reporting and documentation.
3. Administer web-based enrollment and changes, including all open enrollment activities, eligibility.
4. Elections, dependent information, family status changes, personalized electronic mail and confirmations to employees, maintain online forms and related reporting and documentation. An online inquiry function is to be maintained to allow members, staff, and vendors to submit inquiries and receive responses.
5. Administer annual open enrollment period and benefit effective dates. Administer periodic, special, or off-cycle open enrollment periods and benefit effective dates.
6. Produce and distribute personalized enrollment books/worksheets to employees open for enrollment, new hires, employment status, benefit coverage change events, and related reporting and documentation.
7. Provide Flexible Spending Account administration services.
8. Verify dependent eligibility and accuracy for new hires and changes in status.
9. An outline of what is covered under each listed service.
Additional requirements and evaluation criteria: Vendors must include a brief business summary and implementation methodology, provide evidence of at least seven (7) years' experience (with a focus on community colleges), provide at least three (3) references from the past five (5) years, meet insurance and affirmative action requirements, and supply required submission forms (e.g., Affirmative Action Evidence, Contractor Vendor Questionnaire/Certification, Statement of Ownership Disclosure, Non-Collusion Affidavit, Quotation Proposal Form, Combined Iran/Russia/Belarus disclosure). The RFP specifies insurance limits, documentation requirements, contract terms, and other general conditions as set forth in the solicitation. The requested services will be of no cost to Hudson County Community College; vendors should list plan costs that will be incurred by employees for evaluation purposes.
Note: The solicitation document includes detailed general conditions, forms to be returned with the proposal, insurance and indemnification requirements, New Jersey statutory compliance requirements (e.g., business registration, affirmative action, Iran/Russia/Belarus disclosures), and other contractual terms and procedures as provided in the full RFP specifications.
