Summary
A consultant is sought to develop an Internal Communications Strategy and Plan and an External Communications Strategy and Plan, providing a coordinated approach to stakeholder and community engagement for a City government in British Columbia. The scope includes engagement with City staff and leadership, assessment of current communication channels and public awareness gaps, and development of phased implementation plans with quick wins and training requirements. The budget for this engagement is 30,000 CAD with work performed offsite, and recommended processes for proactive communications, public engagement, issues management, and responding to misinformation are also included.