The selected Consultant will work with leadership and staff to: Define shared definitions and goals of an HR, Payroll, Retirement system; Validate and quantify current state pain points through direct engagement with the leadership and staff performing the work across departments and divisions, including public safety; Develop a strategy for aligning City-wide HR, Payroll, and Retirement technology functions to deliver on shared goals; Determine whether identified gaps are driven by unnecessary complexity, variation, or customizations, process design, data quality, governance, training, or genuine technology limitation, so that process-driven problems are not addressed through technology investment.