MINDSOURCE Website Hosting, Updates, Support, Maintenance, and Graphic Design

Township of Parsippany-Troy Hills

The work shall consist of maintaining and hosting the Township's official website. Such maintenance and hosting tasks may include, but not be limited to: Maintaining easily updated on-line functionality including photos, forms, and content submitted by Township staff members; creating new pages upon request; maintaining broad ADA accessibility across all platforms; providing 24/7 service in critical situations; implementing system and service updates and upgrades; search function for easily finding information on the website; menus that allow for easy navigation; calendar of events functionality and the posting of breaking news; on-demand website usage reports; any required data processing; security to protect website from hacking and/or alterations by unauthorized parties and protection from cookies, spyware and pop-ups; maintenance of a complete and current copy of the website on a server located at a remote location; hosting website and providing back-up services and statistics; provision of trouble-shooting and technical assistance to Township staff; posting changes as needed; maintaining availability of website to users 99% of the time; maintaining of bandwidth for website’s connection to the internet to be sufficient such that operating at peak capacity shall not be compromised more than 60 minutes in any one month period; provision of telephone help desk support for Township staff; revisions to content and formatting on website upon request; providing graphics and illustrations as appropriate to accompany posts; light proofreading to ensure content is consistent and error-free.