Summary
The Maryland Insurance Administration (MIA) issued an RFP to procure multiple Independent Review Organization (IRO) contractors to conduct external reviews of carriers’ Adverse Decisions and Grievance Decisions under Subtitle 10A of Title 15 of the Insurance Article. The contract has a five-year base period, services are primarily remote with possible in-person testimony in Baltimore, and contractors must meet accreditation and experience requirements including NAIRO or URAC accreditation and at least five years’ experience. The RFP is a procurement (not a grant), includes a 3% MBE participation goal, and the response deadline is June 30, 2026.