Ivanti Neurons for ITSM Implementation Professional Services RFP

Description: The West Virginia Purchasing Division is seeking vendors to provide Ivanti Neurons for ITSM implementation and post-implementation professional services. The two-year engagement includes implementation, training, technical relationship management, and estimated service hours of 444 in the first year and 384 in the second year, with no renewal option. Vendors must demonstrate comparable experience, provide references, and maintain required licenses, certifications, and insurance throughout the contract.