Summary
The County of Grande Prairie No. 1 has issued a Request for Proposals for an IT Service Management (ITSM) Software solution, with APC Reference # AB-2026-04833 and Internal Reference # PS-2026-0058. The procurement covers licensing or subscription, implementation, configuration, data migration from the County's current on-premises Ivanti Service Manager environment, integration with existing systems, testing, documentation, knowledge transfer, training, and ongoing support and maintenance. Proposals must be submitted electronically through the County's bidding system at countygp.bidsandtenders.ca, where vendors must register as plan takers.