Interview Transcription Services RFP

Description: The North Carolina Department of Public Safety is seeking a vendor to provide interview transcription services for the Office of Special Investigations. The required solution should include an app for recording and submitting interviews through a secure portal with end-to-end encryption, and the contract term is expected to be two years. Vendors must submit quotes through the State’s Sourcing Tool, with evaluation based on price, past performance, references, and financial documentation.