Open RFP

Human Services Case & Financial Management System RFP

Description: The City of Norfolk is seeking proposals for a modern, cloud-based Human Services Case Management and Financial System to replace its existing Salesforce-based application. The system must support case management, financial workflows, reporting, dashboards, mobile access, document management, configurable approvals, and integration with state and local systems. The solicitation supports the Department of Human Services programs serving children, adults, families, and caregivers across the City.

Buyer: City of Norfolk
City · VA, US
Released: Aug 14, 2026
Closes: Sep 18, 2026(31 days left)

Files

Original attachments and procurement documents tied to this bid.

1 file available

Key Contacts

Procurement and program contacts connected to City of Norfolk.

Olga FonotovaAccounting & Budget Manager

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Douglas BeaverActing Department Head

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Edward MatthewsActing/Interim Director, Parks & Recreation

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Michele NaughtonAssistant Chief

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