Closing soon

Five9 Call Center Services

Description: The Maryland State Department of Education is seeking an authorized Five9 reseller to provide call center services for its Office of Early Childhood. The one-year contract is expected to run from November 15, 2026, through November 14, 2027, supporting the Childcare Administration Tracking System Help Desk and Provider Portal with a multi-extension phone line, voicemail, and related support. Bids are due through Maryland's eProcurement system on October 2, 2026, at 5:00 PM EDT.

Buyer: Maryland Department of Education
StateAgency · MD, US
Released: Sep 18, 2026
Closes: Oct 2, 2026(12 days left)

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Key Contacts

Decision makers connected to this RFP from Maryland Department of Education.

Cherie Duvall-JonesAdministrative Program Manager IV

*******@************

+1 (***) ***-****

Karen GardnerAdministrative Specialist

*******@************

+1 (***) ***-****

Charlene NecessaryAdministrator and Regulations Coordinator

*******@************

+1 (***) ***-****

Glenn E. FosterAdministrator, Facilities and Operations Branch (MSDE Agency Fleet Manager)

*******@************

+1 (***) ***-****

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