Summary
Provide software requirements multi-channel request intake i. E. Mobile & web apps multi-lingual functionality capabilities. Real-time reporting, analytics, and integration capabilities with existing systems such as cartegraph, ep&l, hansen, routeware, & esri gis. Joint reporting/interested party capability to join an existing report to receive updates and the ability to add updates to an existing report. Mobile app push notifications & automated notification capabilities. Duplicate request management capabilities. Staff mobile app/capabilities to process reports in field. Ai capabilities to assist system users with reporting. Ai capabilities to assist departments with report processing sla setting capabilities.