Employee Relations Case Management Software and Services RFP

Description: San Bernardino County’s Human Resources Department seeks a software-as-a-service solution to centralize employee-relations complaint intake, case tracking, investigations, and reporting. The system is intended to support more than 20,000 employees across 40-plus County departments, with configurable workflows, records controls, analytics, and security and compliance capabilities. The open-market RFP (HRD127-HR-6548) is accepting proposals through December 14, 2026, at 5:00:59 p.m.