Summary
Saratoga County (through its Department of Central Services, in partnership with the County Department of Mental Health and Addiction Services) is soliciting proposals for a software solution to monitor behavioral health risks and coordinate care among providers. The system must support structured rounding and monitoring workflows, event/incident reporting with severity classification and escalation rules, assignment/tracking of follow-up actions, audit trails, and role-based access while meeting HIPAA privacy and security requirements. The contract term is an initial five-year period beginning on or about September 1, 2026, with performance in Saratoga County, New York and vendor experience in healthcare multi-agency implementations required.