Summary
The Ohio Department of Veterans Services (ODVS) has issued a Request for Information (RFI) seeking input from qualified respondents on the development and implementation of an innovative, AI-enabled Statewide Navigator/Portal serving Ohio's veterans, service members, families, caregivers, and other military-connected individuals. The envisioned Navigator will serve as a digital front door, intelligently guiding users to relevant federal, state, county, nonprofit, educational, and employment resources based on each user's background, needs, and eligibility. The procurement seeks advanced technological solutions that unify access to support services through AI-powered personalization and navigation features, delivering a robust and user-friendly platform that enhances accessibility to services for Ohio's military-connected community.