Open RFP

AFTER-HOURS ARTIFICIAL INTELLIGENCE /INTERACTIVE RESPONSE SOLUTION SERVICES

Description: The County of Riverside is seeking proposals for an after-hours artificial intelligence and interactive voice response solution supporting the Riverside County Department of Waste Resources’ illegal-dumping reporting hotline. The solution must use Cisco technology, integrate with Webex Calling AI, ArcGIS/Survey123, and related County systems, and provide structured data capture, urgency classification, routing, reference numbers, and auditable logs. This is an active services solicitation—not a grant program—with proposals due August 17, 2026, at 1:30 PM Pacific Time.

Buyer: County of Riverside
County · CA, US
Released: -
Closes: Aug 17, 2026(18 days left)

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Key Contacts

Procurement and program contacts connected to County of Riverside.

Tiffany JamesAdministrative Services Manager

*******@************

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Delia Jimenez CiocAgricultural Commissioner / Sealer

*******@************

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Peter AldanaAssessor-County Clerk-Recorder

*******@************

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Chris GrayAssistant Assessor-County Clerk-Recorder

*******@************

+1 (***) ***-****

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