ACB Inmate Call Monitoring Software W91QF4-26-Q-A021

Description: The Department of the Army Materiel Command Mission and Installation Contracting Command seeks an artificial-intelligence-based inmate call and messaging monitoring system for the United States Disciplinary Barracks, Midwest Joint Regional Correctional Facility, and Northwest Joint Regional Correctional Facility. The system must provide AWS Cloud GOV certification, integration with the existing ViaPath phone system, near-real-time transcription and keyword analysis, continuous monitoring alerts, translation, audit and link-analysis functions, reporting, training, and technical support. This is a firm-fixed-price commercial solicitation under unrestricted competition, with offers due August 13, 2026, at 2:00 p.m. CDT, and the solicitation is not a grant program.