West Virginia Network at Bridgevalley Community Technical College

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This Service Agreement outlines the provision of Banner Hosting and Support Services by West Virginia Network (WVNET) to Mountwest Community and Technical College. The agreement is effective from July 1, 2025, to June 30, 2026. WVNET is responsible for installation, system support, database administration, and operation of Ellucian Banner modules, including upgrades and technical support. Mountwest Community and Technical College is responsible for security implementation, testing updates, user account management, and providing Tier 1 technical support. The annual fee for these services is $85,978.00, billed quarterly.

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This Service Agreement outlines the terms for Banner Hosting and Support Services provided by West Virginia Network (WVNET) to West Virginia Northern Community College. The agreement details the responsibilities of both parties, problem reporting procedures, and specifies a service period from July 1, 2025, to June 30, 2026, for an annual fee of $107,378.00. General terms and conditions are also included.

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This document details a three-year agreement for Omni CMS subscriptions, services, and support between Modern Campus USA Inc. and BridgeValley Community and Technical College, effective from January 1, 2024, to December 31, 2026. The contract specifies annual fees of $49,000 for Year 1, $31,500 for Year 2, and $33,075 for Year 3. It outlines the scope of software, implementation services, support, and includes general terms and conditions. An addendum from September 2024 further clarifies payment terms for the first year's fees.

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This Master Agreement provides Southern West Virginia Community and Technical College access to the Element451 platform and related services, including platform licensing, unlimited messaging, BoltBot AI chatbot, insights reader access, standard support, and managed implementation. The initial term is from January 1, 2024, to June 30, 2027, with a total cost of $137,138 over the three-year period. The agreement includes provisions for service levels (99.9% uptime commitment), data privacy and security (compliance with FERPA, HIPAA, GDPR, etc.), indemnification, and limitation of liability.