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Forrester

Forrester organizes 3 upcoming conferences covering Commercial, Federal, and State.

Type:
Conference organizer
Upcoming:
3 events

Upcoming events

Forrester conferences

Active events open for sponsorship and attendance

DateNov 4-5, 2026
LocationNew York, NY
Attendees500
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Cost to attend$999 - $1,099
DateNov 9-10, 2026
LocationWashington, DC
Attendees500
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Cost to attend$899 - $999
DateMay 3-5, 2027
LocationPhoenix, AZ
Attendees2,000
VendorsUnlock to view
Cost to attend$2,295 - $2,495

About

About Forrester

Forrester’s CX Summit North America (also styled CX Summit / CX Forum) is a major customer experience conference held June 28–July 1, 2026 in Nashville, TN and organized by Forrester Research. It targets CX and digital leaders, B2C marketers and C-suite executives across industries; it is a general CX conference (not a utility-specific Special District organizer), though it is relevant to customer communications, customer service, CX and engagement best practices.

Audience

Attendee roles and functions

Roles and teams represented across Forrester events

Assessment & TestingCompliance & AccreditationCustomer ServiceEnrollment ManagementExecutive LeadershipGovernment CIO & ITGovernment Legal & PolicyGovernment OperationsProgram ManagementPublic EngineeringSafety & Risk Management

Markets

Conference verticals

Public-sector and commercial markets covered by these events

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