CX Forum East 2027
Organized by Forrester
At CX Forum East, attendees will gain the insights, connections, and practical strategies to transform customer experience into measurable business impact.
- Dates
- Jun 14-15, 2027
- Location
- New York City, NY
- Deadline
- Dec 31, 2026
- Attendees
- 2,000
- Vendors
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About this conference
At CX Forum East, attendees will gain the insights, connections, and practical strategies to transform customer experience into measurable business impact. Over two focused days, CX, B2C marketing, and digital leaders will address current experience challenges and discover new methods to create value for customers and the business. The conference will cover scaling AI-powered experiences while maintaining human connection, proving the value of CX investment, strengthening customer trust and loyalty, and aligning teams around critical customer journeys. Through trusted research, practical frameworks, and real-world examples, participants will engage with peers, explore proven strategies, and acquire the confidence to convert ambition into measurable results.
Sponsorship options
Forrester Events provides valuable exposure to a premium audience of top business and technology leaders and influencers across B2B, Customer Experience, Security & Risk, and Technology & Innovation Events. Sponsorship opportunities include speaking engagements, product demonstrations, a centrally located exhibit space, and conference passes.
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