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Unity Sunshine School
The New York State Domestic and Sexual Violence (DSV) Hotline is seeking an online chat provider to deliver encrypted VAWA-compliant SMS/chat, a web-based clickable chat interface, and WhatsApp compatibility to support hotline operations. The contractor must support approximately 80 unique user logins, provide interpretation/translation services in at least the top 12 languages used in New York State, and include supervisor notification/monitoring features and rapid response capabilities. This solicitation is for procurement of chat services for the NYS DSV Hotline and is being issued through Unity House of Troy NY Inc on behalf of the hotline.
Posted Date
Jan 13, 2026
Due Date
Feb 6, 2026
Release: Jan 13, 2026
Unity Sunshine School
Close: Feb 6, 2026
The New York State Domestic and Sexual Violence (DSV) Hotline is seeking an online chat provider to deliver encrypted VAWA-compliant SMS/chat, a web-based clickable chat interface, and WhatsApp compatibility to support hotline operations. The contractor must support approximately 80 unique user logins, provide interpretation/translation services in at least the top 12 languages used in New York State, and include supervisor notification/monitoring features and rapid response capabilities. This solicitation is for procurement of chat services for the NYS DSV Hotline and is being issued through Unity House of Troy NY Inc on behalf of the hotline.
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