Metropolitan Atlanta Rapid Transit Authority (MARTA)

This document outlines the NextGen Rider Rescue Strategy, aimed at ensuring service continuity and successful rider navigation during the transition to the new NextGen network. The strategy focuses on a 'People First' approach, addressing potential confusion and disruption caused by changes to trips and habits. Key strategic pillars include redirecting riders at discontinued bus stops through instant digital guidance and visual pathfinding, deploying a dynamic mobile ambassador grid, establishing a temporary shuttle bridge for physical access, and leveraging MARTA Reach services. The overarching objective is to assist riders at origin bus stops, in transit, and at destinations, ensuring a smooth transition for all.

The committee addressed several resolutions during the session. Key discussions involved authorizing the solicitation of Qualification Statements for Architectural and Engineering (A/E) Planning and Preliminary Engineering Services (AE50793). Another resolution authorized the solicitation of Proposals for On-Call Planning Support Services (RFP P50816). Furthermore, the committee approved a resolution authorizing a modification in contractual authorization for the Clayton County Multi-Purpose Operations & Maintenance Facility - Demolition (IFB B50330), which included authorizing an increase to the contract value based on an internal audit finding additional compensation due to the contractor.

The Operations and Safety Committee meeting focused on several key items. A resolution was approved authorizing a Single Source Contract with Siemens Mobility, Inc. for Technical Support and Spare Supply Services for the Atlanta Streetcar S70 Light Rail Vehicles, valued at $30,799,605.00. Briefings were provided regarding the Bus Maintenance Operational Excellence Update (EFESO), the MARTA Reach Policy, and the quarterly briefing on Rail and Streetcar Key Performance Indicators (KPIs). Other matters included informational updates on the Fiscal Year 2026 October and November Key Performance Indicators.

The key discussions and resolutions of the meeting involved several contract awards and a briefing on the Equal Employment Opportunity (EEO) Plan. Resolutions passed included authorizing the award of a contract for Drug & Alcohol Compliance Software (RFP P50717) to DrugPak LLC, authorizing the solicitation of proposals for Employee Assistance Program (EAP) Services (RFP P50815), awarding a contract for AXIS Cameras for Closed Circuit Television (CCTV) Upgrade for the World Cup Project (IFB B50779) to INTELECA LLC, and awarding a contract for Wide Area Network Aggregation Redesign and Switch Upgrade (IFB B50647-A) to Netsync Network Solutions. The committee also received an update on MARTA's EEO Plan, which included an analysis of workforce demographics, shifts between FY2021 and FY2025, and identification of underutilized groups compared to the relevant labor market availability.

The committee meeting addressed several resolutions requiring approval. Key actions included authorizing the award of a contract for Drug & Alcohol Compliance Software (RFP P50717) to DrugPak LLC, authorizing the solicitation of proposals for Employee Assistance Program (EAP) Services (RFP P50815), authorizing the award of a contract for AXIS Cameras for Closed Circuit Television (CCTV) Upgrade - World Cup Project (IFB B50779) to INTELECA LLC, and authorizing the award of a contract for Wide Area Network Aggregation Redesign and Switch Upgrade (IFB B50647-A) to Netsync Network Solutions. Additionally, a briefing was provided on the MARTA Equal Employment Opportunity Plan Update, detailing workforce demographics and identifying underutilized groups based on comparison with the available labor market, along with plans for future progress.