Zenobia Ivory

The agenda focuses on accreditation updates involving ACCJC, BRN, and ACEN, alongside information technology reports regarding the management system and college website. Divisional reports cover the School of Nursing, NCLEX pass rates, and the Department of Health Services hiring rates. Administrative reports were scheduled, followed by new business items concerning policies on nondiscrimination and sexual harassment reporting.

The meeting featured a presentation on the transition of the revenue management system to Oracle, focusing on modernizing patient billing, improving accounts receivable, and implementing AI-driven tools for efficiency. The Commission also discussed upcoming site visits, a schedule of guest speakers, and 2026 strategic priorities, including potential funding initiatives like a sales tax measure for uninsured healthcare services. Additionally, members reviewed the Department of Health Services dashboard, raising inquiries regarding trends in specialty visits, surgical volumes, and data reporting metrics.

This annual report for the Los Angeles County Hospitals and Health Care Delivery Commission, covering June 2024 to May 2025, outlines strategic priorities including CalAIM, Quality of Care, and DHS Workforce. It details efforts to advance CalAIM objectives, improve quality metrics, patient experience, and access to care, and address critical workforce challenges in training, recruitment, and retention. The report aims to enhance the delivery of high-quality healthcare services across Los Angeles County.

The meeting commenced late after quorum was established. Key discussions centered on a presentation by the Chief Communications Officer regarding challenging communications efforts in 2025, including responses to LA fires, federal cuts, and the budget crisis. Initiatives covered internal/external communications strategies, responses to immigration enforcement concerns, and updates on the Save our Safety Net (SOS) campaign. Following the presentation, commissioners discussed the results of a site visit to LA General, detailing its critical services like the public burn unit and NICU, the hospital's payor mix, and initiatives to increase revenue amidst budget concerns. The status of the Augustus Hawkins move and the Restorative Care Village projects were reviewed. The Commission agreed that the 2026 strategic priority would focus on the DHS budget crisis/Save our Safety Net efforts, emphasizing internal/external communications and alternative funding/philanthropy. Discussions also touched upon future commission guest speakers and the Department of Health Services Dashboard.

The 'Housing for Health' strategic program in Los Angeles County aims to reduce homelessness, improve health outcomes, and decrease healthcare costs for individuals with complex conditions experiencing homelessness. It employs an integrated 'housing first' approach, providing permanent supportive housing with rental subsidies, interim housing, specialized primary care, and comprehensive case management services. The program prioritizes vulnerable populations, focusing on harm reduction and trauma-informed care, and seeks to achieve significant reductions in acute care service utilization and overall net cost savings.