Steven Pond

This strategic plan for North Park Water outlines its long-term direction for providing clean, dependable drinking water to its community. It is structured around the Effective Utility Management (EUM) framework, with key goals focusing on product quality, customer satisfaction, employee development, infrastructure performance, financial viability, and community sustainability. The plan aims to ensure high-quality, affordable, and reliable water service, protect long-term water supply, manage resources fiscally responsibly, meet evolving regulatory requirements, and foster community well-being.