Jun 24, 2026BoardMeeting
BoardLipa Board Of Trustees Board Meeting
The board meeting included a comprehensive performance update from PSEG Long Island regarding operational, safety, reliability, customer service, and financial metrics. Key topics covered were safety performance, electric reliability improvements, customer satisfaction metrics, and affordability initiatives. Additionally, the meeting featured an update on a culture and collections review, discussing preliminary findings related to collections practices, compliance with regulations, and recommendations for enhanced empathy training and quality assurance.