Michael James

This Business Plan for Wake County Information Technology aims to advance digital business technology by prioritizing excellent customer and employee experiences as a foundation for trust and partnership. Key strategic priorities include enhancing communication and collaboration, modernizing and mobilizing technological capabilities, reducing and rationalizing platforms, securing and strengthening systems, and fostering innovation through operational excellence. The plan also emphasizes responsible stewardship of core systems, evaluating departmental requests, and leveraging emerging technologies while ensuring digital inclusivity through broadband access and digital literacy for the community.

The One Water Plan is a unified strategy developed for Wake County to protect its water resources. This plan aims to ensure clean, reliable water for all residents while safeguarding the environment and preparing for the next 50 years. It focuses on four key areas: optimized water supply, improved water quality and hydrology, land conservation and preservation, and flood resilience. The plan emphasizes community collaboration and is designed as a living document to adapt to changing conditions and track progress.

The event marked the groundbreaking for the new Sandy Plains Public Safety Station, a project driven by Wake County's rapid growth, which has seen an increase of nearly 3,000 calls from 2023 to 2024 in the Fire Tax District. Speakers highlighted that the new facility will house both Northern Wake Fire Department and Wake EMS, improving response times and service quality, and will also provide working space for Wake County Sheriff's deputies. The project resulted from expanding the Wake County Fire Tax District and involved collaboration among commissioners, various county departments, ADW Architects, and G&G Builders.

The town hall focused on discovering mental health and wellness during the time of COVID-19 and provided COVID-19 vaccine booster updates. Panelists discussed the prevalence of mental health issues exacerbated by the pandemic, including complicated grief, trauma, depression, and anxiety, particularly in communities of color and among children. Specific concerns raised included increased suicide rates among youth, social isolation effects, and insufficient mental health resources. Discussions also covered recognizing signs of mental distress, such as changes in behavior, appetite, or increased aggression, and the importance of creating safe and brave spaces for communication. Another topic addressed was the increase in substance use and co-occurring disorders among youth, as well as providing support for loved ones struggling with mental health concerns or substance abuse who may be resistant to help. Information was provided on accessing the updated monovalent COVID booster, which became available in October 2023, and funding options for vaccination.

The event celebrated the opening of the new Wake County Public Health Center, a 154,000 square foot facility designed for comprehensive and holistic patient care, featuring 88 exam rooms and 20 dental treatment rooms. Speakers highlighted that the center will replace the Sunnybrook facility after 38 years and incorporate cutting-edge technology while maintaining a high-touch environment, honoring the legacy of Dr. James West. The new center will house numerous services, including pediatric, family planning, prenatal, WIC, dental, TB, refugee health, immunization, infectious disease, and STD clinics. The facility's design emphasizes ease of access, featuring a large parking garage and proximity to public transit. The successful realization of this project was attributed to collaboration among Wake County leadership, the Health and Human Services Board, community partners like Wake Tech and Wake Med, and federal funding secured by Congresswoman Deborah Ross.