911 Communications Council Meeting
The Council reviewed administrator reports including updates on leadership training, call handling issue reporting, and the change request policy. Significant discussion covered the decommissioning of the West Des Moines data center and the transition to Raleigh. There was also a detailed review of a multi-state 911 impairment event that occurred due to a faulty router cable. Other topics included GIS grant benchmarks, learning management system updates, and cybersecurity best practices for non-IT personnel.