Transit Advisory Committee Meeting
The committee held a meeting to discuss operational issues and policy updates. Key discussion topics included concerns from members regarding vehicle safety equipment, specifically seatbelts and shoulder straps for wheelchair users. There was also a detailed discussion regarding mobile app glitches, including discrepancies between estimated and actual arrival times, countdown clock errors, and failures to book return trips. The committee addressed the scheduling and accessibility of upcoming app training for members and the public. Additional action items included the resolution of app notification issues regarding vehicle arrival times and the formalization of a new policy allowing for the electronic submission of reasonable accommodation requests with medical documentation.