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Kelly Hagenbeck - verified email & phone - Bureau Chief, Bureau of State Liability and Property Claims at Florida Department of Financial Services (FL) | Gov Contact | Starbridge | Starbridge
Buyers/Florida Department of Financial Services/Kelly Hagenbeck
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Kelly Hagenbeck

Bureau Chief, Bureau of State Liability and Property Claims

Direct Phone

+1 (***) ***-****
OverviewOrganizationMentionsColleagues

Employing Organization

Florida Department of Financial Services

FL

Meeting Mentions

Board meetings and strategic plans from Kelly Hagenbeck's organization

Jun 17, 2026·Board Meeting

Department Of Financial Services Advisory Council Meeting Minutes

Board

The council meeting focused on legislative updates, including new requirements for UAT engagement plans and agency readiness reporting. Discussions covered cutover planning, upcoming critical deadlines for configuration and testing, and the process for the upcoming UAT refresh. Participants reviewed the impact of data snapshots, the management of agency unique values, and the necessity of reconciling general ledger balances between existing state systems and the new financial platform. Additionally, the council received a primer on upcoming year-end testing procedures.

Dec 17, 2025·Board Meeting

Department of Financial Services Advisory Council Advisory Council Meeting

Board

The advisory council meeting agenda focuses on User Acceptance Testing (UAT) procedures, including pre-UAT phases, all-agency UAT interface technical testing, and agency support. Additionally, the agenda includes discussions on the Cross-Agency Risk Workgroup and allows for any additional or ad-hoc topics to be addressed.

Oct 15, 2025·Board Meeting

Department Of Financial Services Advisory Council Meeting Minutes

Board

The Advisory Council discussed several key topics related to the Florida PALM project, including the availability of enterprise-only reports, user role mapping for sensitive data, and the logistics and expectations for Pre-UAT testing sessions. Additionally, the Council reviewed the benefits of cross-agency risk management meetings for collaborative risk mitigation. Updates were provided on the live status of the FLIPS system for the Bureau of Vendor Relations, plans for electronic EFT enrollment, and guidance for agencies not participating in Pre-UAT regarding ongoing interface testing and data cleansing.

Jul 30, 2025·Strategic Plan

Department of Financial Services Project Charter

Strategic

This Project Charter outlines the vision, goals, and governance for the Florida PALM Project, which aims to replace the outdated Florida Accounting Information Resource Subsystem (FLAIR) and Cash Management System (CMS) with a modern, integrated statewide accounting system. The project focuses on enforcing standardization, improving decision-making through consistent and expandable data, enhancing financial management capabilities for accurate oversight, and increasing internal controls through automation, to position Florida for future innovation in financial management.

Nov 13, 2025·Board Meeting

Florida Palm Project Meeting

Board

The meeting focused on User Acceptance Testing (UAT) readiness activities, including role mapping for initial UAT loads and the completion of prerequisite training. Discussions covered the necessary documentation for user stories, updates to the UAT plan, and technical interface testing, specifically regarding agency identity provider management. The agenda also included updates to project tasks related to end-user role mapping, documentation preparation, and agency readiness certification. Additionally, the team outlined upcoming due dates for progress reports and task releases, and noted the scheduling of a Sponsor Summit.

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Extracted from official board minutes, strategic plans, and video transcripts.

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Keith Humphrey

Attorney

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Kimberly Masson

Attorney

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Bruce Gillingham

Bureau Chief and Superintendent, Bureau of Fire Standards and Training (Florida State Fire College)

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David Jones

Bureau Chief, Licensing

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