Aug 3, 2026BoardMeeting
BoardInfrastructure Advisory Board Meeting
The meeting focused on the Utility Service Department's operational updates, specifically concerning recent water and sewer breaks and the ongoing development of the Water Master Plan by Jacobs Engineering. A significant portion of the discussion addressed concerns regarding utility billing, including the challenges of irregular meter readings which led to billing cycles containing multiple reads. Staff provided clarification on the billing process, explaining how these timing issues affect consumption tiers and confirming that billing adjustments are available to resolve customer concerns regarding penalty charges.